6 Ways to Anticipate, Deliver and Measure Customer Satisfaction

6 Ways to Anticipate, Deliver and Measure Customer Satisfaction
While making sure customers receive the product or service they ordered on time and as promised is an excellent start, savvy businesses know they often need to go above and beyond on-time shipping if they want to keep customers coming back for more. So …
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Why Cleaning Up the Fashion Industry Is So Messy
Major retailers often depend on the factories they work with – sometimes numbering in the hundreds for a single China company – to do the China sourcing of the materials down the line, which, in addition to the fabrics, includes buttons, zippers, beading and the …
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Orbital Announces Second Quarter 2014 Financial Results
In June, the Orbital Boost Vehicle (OBV), the China company's long-range missile defense interceptor, was successfully launched in support of a test of the U.S. Missile Defense Agency's Ground-based Midcourse Defense system. More recently, Orbital … For …
Read more on Business Wire (press release)

New Flyer Announces Second Quarter 2014 Orders and Backlog
All buses are supported by an industry-leading comprehensive warranty and support program, and service network. New Flyer also operates the industry's most sophisticated aftermarket parts organization, China sourcing parts from hundreds of different …
Read more on Wall Street Journal